How difficult is it to implement the ChiliFresh Review Engine?
It is very easy… in fact you simply grab a snippet of code that is provided in your Admin Panel, insert it into your configuration files and the review content will appear in your online catalog. Then you can change the colors and font sizes to match the look and feel of your catalog.
Will it slow down my online catalog system?
No. Because the data is served on a remote server, the function of displaying and posting reviews on your web site will not affect the speed of your online catalog.
Do all the locations or libraries that share our catalog need to implement it?
No. You can determine which locations and/or branches that display patron reviews in your catalog. This is all determined by the settings that you choose in the ChiliFresh Admin Panel.
Why do the Reviewers have to register with their email address?
Because the ChiliFresh Review Engine is based on a collaborative database of reviews entered by patrons from all over the USA (and ultimately the world), it is necessary for each Reviewer to register with unique email addresses and nicknames. This is a necessary requirement in order to provide the necessary reports and controls that determine where the review is posted from.
What happens with their email addresses? What about privacy, security and SPAM?
The email address is ONLY collected to maintain a unique record for each Reviewer and it is the only way that the system can reset a Reviewers password in the case where it may have been forgotten.
Where are the reviews stored?
The entire review database is stored on remote servers. This allows you to not worry about bandwidth, security, backup, redundancy and all of the other issues that attend an online collaborative database such as this.